Legal
Discretion isn't just a service we offer — it's how we operate, from the first brief to the final delivery.
Effective Date: June 25, 2026 · Jurisdiction: Ontario, Canada · Compliant with PIPEDA
Your data is never sold or rented to third parties — ever.
Client identities and order details are treated with complete confidentiality.
We follow Canada's federal privacy law for all personal data we handle.
You can access, correct, or request deletion of your data at any time.
shopr. is a personal shopping and luxury concierge service based in Toronto, Ontario, Canada, operating through myshopr.ca. References to "shopr.", "we", "us", or "our" in this policy refer to the shopr. business and its operators.
We collect only the information necessary to deliver our service and communicate with you effectively.
Information You Provide Directly:
Information Collected Automatically:
We use your information solely to provide, improve, and communicate about our services:
✦ We will never use your personal information for unsolicited marketing, sell it to data brokers, or share it with third parties for their own commercial purposes.
shopr. does not sell, rent, or trade your personal data. We share information only in the following limited circumstances:
All third-party service partners are bound by confidentiality obligations and may not use your data for any purpose beyond fulfilling our service.
myshopr.ca uses cookies and similar technologies to understand how visitors use the site and to improve your experience. We use:
You can disable cookies at any time through your browser settings. Disabling cookies will not affect your ability to submit a brief or contact us, but may affect some site functionality.
We do not use advertising cookies, retargeting pixels, or third-party tracking for commercial advertising purposes.
We retain your personal information for as long as is necessary to:
You may request deletion of your personal data at any time (see Section 8). Where we are not legally required to retain certain data, we will honour deletion requests promptly.
We take the security of your personal information seriously and implement industry-standard safeguards including:
No method of electronic transmission or storage is 100% secure. While we do everything reasonably possible to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
As a Canadian resident — or a client whose data is handled by a Canadian business — you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):
Request a copy of the personal information shopr. holds about you.
Request correction of any inaccurate or incomplete personal information.
Withdraw your consent to our use of your data at any time, subject to legal limitations.
Request deletion of your personal data where we are not legally required to retain it.
Lodge a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Contact us via myshopr.ca. We respond to all privacy requests within 5 business days.
myshopr.ca may contain links to third-party websites, social media platforms, or partner services. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing any personal information.
shopr.'s services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.
shopr. serves clients across Canada, the United States, and internationally. If you are located outside Canada, please be aware that your personal information will be processed and stored in Canada, subject to Canadian privacy law. By using our services, you consent to this transfer and processing.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date at the top of this page. Your continued use of myshopr.ca or our services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Your privacy matters to us. If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out via myshopr.ca.
We are committed to resolving all privacy enquiries fairly and promptly — typically within 5 business days.
✦ If you are unsatisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.