Legal
Discretion isn't just a service we offer — it's how we operate, from the first brief to the final delivery.
Your data is never sold or rented to third parties — ever.
Client identities and order details are treated with complete confidentiality.
We follow Canada's federal privacy law for all personal data we handle.
You can access, correct, or request deletion of your data at any time.
shopr. is a personal shopping and luxury concierge service based in Toronto, Ontario, Canada, operating through myshopr.ca. References to "shopr.", "we", "us", or "our" in this policy refer to the shopr. business and its operators.
We collect only the information necessary to deliver our service and communicate with you effectively.
We will never use your personal information for unsolicited marketing, sell it to data brokers, or share it with third parties for their own commercial purposes.
shopr. does not sell, rent, or trade your personal data. We share information only in the following limited circumstances:
All third-party service partners are bound by confidentiality obligations and may not use your data for any purpose beyond fulfilling our service.
myshopr.ca uses cookies and similar technologies to understand how visitors use the site and to improve your experience. We use analytics cookies (e.g. Google Analytics) and functional cookies. Data is aggregated and anonymised.
You can disable cookies at any time through your browser settings. Disabling cookies will not affect your ability to submit a brief or contact us.
We do not use advertising cookies, retargeting pixels, or third-party tracking for commercial advertising purposes.
We retain your personal information for as long as necessary to fulfil your order, comply with legal obligations (typically 7 years under Canadian law), and resolve any disputes. You may request deletion of your data at any time.
We implement industry-standard safeguards including HTTPS encryption, secure access-controlled storage, and PCI-compliant payment processing.
No method of electronic transmission is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
As a client whose data is handled by a Canadian business, you have the following rights:
Request a copy of the personal information shopr. holds about you.
Request correction of any inaccurate or incomplete personal information.
Withdraw your consent to our use of your data at any time, subject to legal limitations.
Request deletion of your personal data where we are not legally required to retain it.
Lodge a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Contact us via myshopr.ca. We respond to all privacy requests within 5 business days.
myshopr.ca may contain links to third-party websites or social media platforms. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review their policies before providing any personal information.
shopr.'s services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
shopr. serves clients across Canada, the United States, and internationally. If you are located outside Canada, your personal information will be processed and stored in Canada, subject to Canadian privacy law.
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of myshopr.ca constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out via myshopr.ca. We respond to all privacy enquiries within 5 business days.
If you are unsatisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.